Frequently Asked Questions
Find answers to common questions about our products, ordering, and delivery.
Orders
How do I place an order?
Browse our products, add items to your cart, and proceed to checkout. You can create an account or checkout as a guest.
Can I modify or cancel my order?
Please contact us within 1 hour of placing your order for any changes. Once shipped, orders cannot be modified.
Shipping
What are your delivery areas?
We currently ship across India. Enter your pincode at checkout to check availability.
How long does delivery take?
Orders are processed within 1-2 business days. Delivery typically takes 3-7 business days depending on your location.
What are the shipping charges?
Shipping is free on orders above a certain value. Standard shipping charges apply for smaller orders and are calculated at checkout.
Payments
What payment methods do you accept?
We accept Mastercard, Visa, UPI, and other major payment methods.
Is my payment information secure?
Yes, we use industry-standard encryption to protect your payment information.
Returns & Refunds
What is your return policy?
We accept returns of unopened products within 7 days of delivery. Please contact our support team to initiate a return.
How long do refunds take?
Refunds are processed within 5-7 business days after we receive the returned product.
Customer Support
Still have questions? Reach out to us at contact@verdoranaturals.com or feedback@verdoranaturals.com. Our team is available 7 days a week.